Cloudship

Software development in Suffolk

I'm James Pickard — a software developer based in Bungay, Suffolk. I also run the Green Dragon, a CAMRA award-winning pub and brewery on the edge of town, so I understand first-hand what it's like to run a business here: thin margins, long hours, and no time to waste on technology that doesn't earn its keep.

I help small and medium businesses across Suffolk with websites, online shops, custom software, and the integrations that tie their systems together — plus practical AI where it genuinely saves time. No jargon, no hype, and no London agency prices. Just practical software from someone who lives and works in the same part of the world as you.

Suffolk businesses I've already built for

I'm not a consultant who's only read about your problems in a report — I've built and run real software for businesses right here:

  • The Green Dragon, Bungay — my own pub and brewery. The website runs on the Omni Tend platform I built, with online ordering wired straight into the till.
  • Black Shuck Festival, Bungay — after each festival, hundreds of attendee survey responses are processed automatically to pull out themes, sentiment, and clear recommendations for the committee.
  • Giddens & Thompson — an independent Suffolk greengrocer now selling online, with orders connected to their existing stock and fulfilment.
  • Bungay Town Page — a community business directory, events calendar, and town guide.

When you work with me, you're talking to the person who builds the thing. No account managers, no handoffs, no surprises.

Omni Tend — Software I Build and Run Myself
Case Study

Omni Tend — Software I Build and Run Myself

Omni Tend is a point-of-sale and business management platform I built from scratch and use every day to run the Green Dragon. Tills, stock, Stripe payments, staff scheduling, HMRC Making Tax Digital — all in one place. If a Suffolk business is wrestling with spreadsheets, disconnected systems, or manual admin, this is the kind of practical software I build.

See all case studies

How we'd work together

Discovery & Quote

A focused review of your business to find where software can actually help. You get a clear, prioritised plan — not a vague strategy deck. From £500.

Working Prototype

We pick your best opportunity and I build a working version in 2–4 weeks. Real data, real results — see exactly what it does before committing further. £3,000–£5,000.

Full Build & Support

A complete build, integrated into your existing systems, with training, support, and ongoing refinement. £8,000–£25,000+.

Where software helps Suffolk businesses

Suffolk's economy has a character all its own, and the opportunities follow from it:

  • Agriculture & food production — automating market analysis, supplier invoice processing, and the mountain of compliance paperwork. (See my agriculture work.)
  • Tourism & hospitality — from the coast at Southwold and Aldeburgh to the market towns inland: bookings, guest communications, stock and waste control, and turning reviews into actionable feedback. (See hospitality.)
  • Independent retail — online ordering, stock that stays in sync, and automating the repetitive parts of running a shop. (See retail & e-commerce.)
  • Professional services — drafting, summarising, document handling, and pulling answers out of years of accumulated files.

The common thread is the same everywhere: find the hours being lost to manual work, and hand the dull parts to software.

Close enough for a proper conversation

I'm in Bungay, so most of Suffolk is an easy drive — Beccles, Halesworth, Southwold, Woodbridge, Lowestoft, Ipswich, Stowmarket, and Bury St Edmunds. I'll come to you, see how your business actually works, and give you an honest assessment in plain English.

Common questions

Do I need to know exactly what I want? No. My job is to translate what's possible into plain English and practical steps. You bring the knowledge of your business; I bring the technology.

What if software isn't the right answer? Then I'll tell you. Sometimes the best fix is a simple integration or a tidied-up process, and I'd rather save you money than sell you something you don't need.

How quickly will I see results? A working prototype usually takes 2–4 weeks, so you see something working — with your own data — within a month.

Is my business too small? Probably not. Most of the businesses I help are small and medium-sized; that's exactly where a few automated hours a week make a real difference.

Let's talk

Book a free discovery call and find out whether the right software could make a real difference to your Suffolk business.

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